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New, dementia-friendly House of Memories website

28 April 2017 by Emma Riley

The new House of Memories website

We’re excited to have launched a new, dementia-friendly, House of Memories website.

House of Memories is National Museums Liverpool’s award-winning dementia awareness programme which offers training, access to resources, and museum-based activities to enable carers to provide person-centred care for people living with dementia.

As National Museums Liverpool’s flagship social impact project, House of Memories is an important part of making us an inclusive museums service.

In line with this mission, we’ve created a website which has included consultation with people living with dementia and their carers to inform the look and feel of the site, creating something that is simple and easy to use.

In addition, we’ve built the site with the DEEP (The Dementia Engagement and Empowerment Project) guidelines in mind, to ensure our site is accessible and engaging for people living with dementia, and their carers.

Based on the DEEP guidelines and feedback from end-users, some of the design choices we have made include:

• Short text, using clear, direct language
• Simple headings
• Use of large text
• Clear links to other pages
• Plain backgrounds to avoid distraction
• Easily accessible information
• Simple, engaging images showing people taking part in House of Memories activities

Having followed the DEEP guidelines we had good feedback from the user-testing. Some of the comments included:

“Not too much text which is a good balance”

“Clear what it is – user friendly”

“Warm”, “friendly” and “caring”

Staff across National Museums Liverpool have worked hard to get the new website up and running and we’re incredibly proud to be able to share it with you.

Don’t forget to book your place on our professional training through the new site – and keep an eye on the blog to find out more about exciting new website features including our House of Memories online shop.

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We try to ensure that the information provided on our blog is accurate and that appropriate permissions to use images have been sought. The opinions in each blog are very much those of the individuals writing.